FAQs - Circulation & Home Delivery
How do I subscribe to the ODT?
For home delivery, subscribe using the options above. For a digital-only subscription, subscribe here.
Where does the ODT deliver?
Home delivery is available across most of the South: Otago, Southland, and South Canterbury. We also do rural runs, which incur a rural delivery fee.
If we do not deliver to your area, you can sign up for digital access (digital replica of the paper, ODT.co.nz subscriber only content, and ODT+ app content). Digital access is included to all print subscribers at no additional cost.
Outside the delivery area, where can I purchase the ODT?
We have retailers in Christchurch and Ashburton who stock the weekend edition of the Otago Daily Times. You can access ODT digital replica and all stories on the ODT.co.nz with your ODT digital subscription.
What happens if my paper is not delivered, it's damaged or it’s wet?
As much as we try to avoid it, mistakes happen. If one morning your newspaper doesn't arrive or is damaged, we've made it easy for you to let us know. Click here for our guide on how to fix this.
What is an ODT online account and how do I register?
An ODT online account lets you log in to ODT.co.nz to manage your subscription and account details. It's free to register but to unlock subscriber-only content on odt.co.nz, the full ODT+ app content, and the digital replica edition of the Otago Daily Times, you'll need a print or digital subscription. If you have logged into ODT.co.nz before, or supplied us with your email when you set up your print subscription, try logging in using the email associated with your subscription. You can reset your password if necessary.
How do I update my payment/credit card details?
If you’re a home delivery subscriber, please contact our customer service team on 03 479 3555 or email circulation@alliedmedia.co.nz
Is there a way that I can access ODT if I live overseas or outside the circulation area?
A: You can sign up for a digital subscription to access a digital replica of the paper and subscriber content on ODT.co.nz. Sign up here.
If you are in New Zealand but outside of our delivery area, then postal subscriptions are available, however same day delivery is not possible. You will need to give our circulation team a call on 03 479 3555 to organise this.
I'm going on holiday; can I temporarily suspend my ODT delivery?
Yes, click here for our information on pausing your delivery.
I'm moving house, what should I do?
Follow our instructions for permanently changing address on this page here.
How can I give an ODT subscription as a gift?
Gift subscriptions are available to purchase for friends or family members. It's a great way to ensure they are keep up with all the local, national, and international news. To purchase, please call us on 03 479 3555 or email subscribe@odt.co.nz.
Can I buy any of the photos published in the ODT?
Yes, if you see something you would like to get printed, purchase it through here.
Does the ODT deliver on public holidays?
Yes, the Otago Daily Times is delivered on all public holidays excluding Christmas, New Years Day, and Good Friday.
Can I get access to odt.co.nz subscriber-only content?
If you have an ODT subscription, home delivery or digital-only, you can access subscriber content on odt.co.nz. Login to your account in the top left-hand corner. If you’re not a subscriber, you can view our rates here.
What is the ODT+ app and how do I access it?
The ODT+ app offers e-editions (digital replicas) of our publications, including the Otago Daily Times and our community papers. It's available on the App Store and Google Play Store.
Community newspapers are free to read. The Otago Daily Times requires a subscription.
How to change or cancel your subscription
Contact our customer service team by emailing circulation@alliedmedia.co.nz or call our team on 03 479 3555. Auto-Pay customers are required to give minimum cancellation notice of 5 working days prior to the end of their billing cycle.